With the acceleration of 5G networks deployment and rapid growth of traffic, operators face the challenges of huge and complex network systems and difficulties in network management and service operation that are beyond the manual processing capability.
ZTE AI insight value operation (AIVO) solution (Fig. 1) aims at solving the pain points of operators. Based on a unified platform integrating big data and AI, the solution provides the digital operation sand table and support system to help operators improve integrated management of network planning, construction, O&M optimization and service development, and each domain's efficiency.
On the one hand, the solution proactively discovers operational problems through a predictable network, service, and user insight, and rapidly achieves end-to-end optimization. On the other hand, driven by data, it achieves interconnection of planning, construction, O&M optimization and service development, integrates the operators' production requirements into the big data analysis platform, and implements intelligent, closed-up full-process service processing with AI enablement.
Based on ZTE's intelligent big data platform, the AIVO solution achieves two key types of integration: the integration of big data and AI into an architecture to provide intelligent big data openness capability; and the integration of network O&M and service O&M to provide integrated, intelligent O&M capabilities.
Big Data + AI Integration
The solution builds an integrated system including a big data platform, an AI platform and NM to form a unified data lake and AI capability, and opens data and AI capabilities via OpenAPI to support fast customized development and provide intelligent application data service. It supports intelligent operation combining the homing and hosting modes. The homing mode carries out intelligent training and releases typical AI models to the model market through moving data into a data lake, unified data governance and modelling. In the hosting mode, the on-site system obtains a model from the model market, iteratively preforms optimization based on the existing network data, and realizes intelligent operation.The solution enables interconnected management of the NE layer, network and service management and control layer, and service operation layer through data connection and sharing. It offers the integrated O&M capability with "unified view, whole domain perception, intelligent closed loop and active O&M". On the one hand, it provides a real-time, customizable unified operation view to support operation decision-making. On the other hand, the system accurately predicts and locates faults by associating all domain perception data, and intelligently solves problems in a closed loop by connecting the alarm and work order systems, thus forming the active O&M capability.
Three Major ApplicationsThe ZTE AIVO digital operation solution has been widely applied in over 30 networks around the world, and ZTE has carried out value operation exploration with more than 80 partners. With the deep integration of big data and AI into telecom network operation, the AIVO solution will continue to help operators improve their efficiency and support telecom operators' service innovation and revenue growth in the new 5G network era.